Privacy Policy

Who We Are

MYROOMO is a hotel management software platform and is a brand of Worivakiya.

MYROOMO provides cloud-based tools for hotel and hospitality businesses, including reservation management, front desk operations, housekeeping, guest management, billing, reporting and related hotel management functions.

Information We Collect

Depending on how you interact with MYROOMO, we may collect information that you provide directly or information generated through your use of our services.

This may include:

• Name and contact information.
• Email address and telephone number.
• Hotel or business information.
• Account and login information.
• Billing and transaction-related information.
• Information submitted when requesting a demo, support or other services.
• Technical information such as browser, device, IP address and basic usage information.

How We Use Information

Information may be used to provide, maintain and improve the MYROOMO platform and related services.

• Create and manage user accounts.
• Provide hotel management features.
• Process subscriptions and payments.
• Provide customer and technical support.
• Respond to enquiries and demo requests.
• Send service-related communications.
• Maintain security and prevent misuse.
• Improve platform performance and user experience.
• Comply with applicable legal, regulatory or contractual obligations.

Cookies and Similar Technologies

MYROOMO may use cookies and similar technologies to support website functionality, authentication, preferences, security and improved user experience.

Some cookies may be necessary for the website or platform to function correctly. You may be able to manage certain cookies through your browser settings.

Data Sharing

MYROOMO does not sell or trade personal information for unrelated commercial purposes.

Information may be shared where reasonably necessary to operate the service, provide support, process transactions, maintain security, comply with legal obligations or protect the rights and safety of MYROOMO, its customers and users.

Service providers supporting hosting, communications, payments, security or other technical functions may process information on behalf of MYROOMO where required to provide the relevant service.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, preventing fraud and complying with legal or regulatory requirements.

Retention periods may vary depending on the type of information and the relationship between MYROOMO and the customer.

Your Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to request:

• Access to personal information we hold about you.
• Correction of inaccurate or incomplete information.
• Deletion of personal information where legally permitted.
• Withdrawal of consent where processing is based on consent.
• Information about how your data is processed.

Certain information may need to be retained where required by law, security requirements, legitimate business purposes or other applicable obligations.

Data Security

MYROOMO uses reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure or destruction.

Depending on the service and environment, security measures may include access controls, authentication mechanisms, encryption, secure infrastructure and monitoring.

Third-Party Services and Links

The MYROOMO website or platform may contain links to third-party websites, services or integrations.

Third-party services operate under their own terms and privacy policies. MYROOMO is not responsible for the privacy practices of third-party websites or services that are outside MYROOMO's control.

Children's Privacy

MYROOMO is a business-oriented hotel management platform and is not intended for children.

We do not knowingly request or collect personal information directly from children for the purpose of providing MYROOMO business services.

Policy Updates

MYROOMO may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable requirements.

When changes are made, the updated version will be published on this page. The effective date shown at the top of this page may also be updated.

Contact Us

If you have questions about this Privacy Policy, your information, or the way MYROOMO handles data, please contact us.